What is your return policy?
You may return most new, unopened items within 30 days of delivery. Items must be unused, in their original condition, and in the original packaging. Your invoice or proof of purchase must be included with the return.
How do I start a return?
Email us with your order number and the reason for the return. We'll respond promptly with return instructions and the correct return address. Please do not send items back to the manufacturer.
Who pays for return shipping?
Customers are responsible for return shipping costs. If the return is the result of our error (wrong item shipped, defective product), we will cover the return shipping cost.
When will I receive my refund?
Once we receive and inspect your return, allow 7–10 business days for processing. If approved, the refund will be issued to your original payment method. You'll receive a confirmation email when it's processed.
Are there items that can't be returned?
Items that have been opened, used, or altered are not eligible for return. Returns that don't meet our policy conditions may be sent back to you at your expense.